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Delivery Service

HOME DELIVERY SERVICES:

  • Two man Delivery Teams
  • Placement in room of choice
  • Uniformed and trained
  • Background checks and drug tested
  • Cell phone communications
  • POD via scanners at delivery
  • Notification to customer
  • 4-hour window delivery times
  • Minor assembly included in rate

THRESHOLD DELIVERY:

Products can be shipped directly to our warehouse, picked up from an LTL carrier's hub location, a manufacturer's warehouse, or at a retailer's distribution center and/or store location. Products are brought to the threshold of the delivery location, including the garage and/or ground floor.

PLACEMENT AND UNPACKING:

Upon delivery, items will be carefully unpacked and placed one time. Debris will be removed at completion of the job.

PRODUCT & DELIVERY VISIBILITY:

Some of our customer can view the status of their products on the Internet 24 hours a day. Because we use GPS tracking the route trucks delivery schedule is always visible.

SET UP INSTALLATIONS:

Special training classes are conducted for all drivers, helpers and warehouse personnel on proper handling and installation procedures.  At the time of delivery, our expert delivery team will accomplish all installations. We will call from the delivery site if we have problems with the delivery.

TRAINED & UNIFORMED DELIVERY TEAM:

EDC - truck in motionA trained and uniformed delivery team, consisting of a driver and helper, will bring the product to your door. We are equipped to handle any product, including plasma televisions, appliances, furniture, high-end electronics, fitness equipment and much more.

The delivery vehicle is configured to ensure the customer's merchandise arrives safe and damage-free:

  • 26' air-ride straight truck
  • Pads and straps
  • Floor protection items
  • Moving and handling equipment to meet every need.
  • Lift gates
  • Barcode Scanner

WHITE GLOVE DELIVERY:

Everything is taken care of for you. Your item is picked up from our warehouse location and delivered to the location you want. All preparations and shipping are included:

  • Scheduled delivery appointment with customer
  • Trained and uniformed delivery teams
  • Product placement and unpacking
  • Debris removal
  • Assembly and installation

SIGNATURE CAPTURE: *

The signature capture is done via scanners for our customers allowing them to have the convenience of tracking all deliveries. An email is sent to confirm who received the shipment and when the delivery was complete.

COVERAGE AREA:

Refer to coverage map for all areas that EDC can take care of your needs.

MESSAGING – GPS TRACKING:

All delivery teams are equipped with telephones capable of messaging and GPS (global positioning system) tracking.  EDC remains in contact at all times with our delivery teams.

TIME CRITICAL SHIPMENTS:

We are the quality delivery service for on time freight.  We are the experts at making sure your time critical freight is delivered on time, every time. With EDC your time critical freight shipments are delivered when your customers require them... guaranteed.
We make it simple:

  • you tell us what you are shipping,
  • where we need to pick it up,
  • where it needs to be delivered and,
  • the time you need it there,

We will ensure you that your customer will receive the shipment within your timeframe.
We offer a wide variety of time critical services including:

  • Any speed to match your time critical freight need
  • One hour window pickup / delivery
  • Holidays, weekend and special hours
  • On spot time critical shipping quotes
  • Same day, next day, any day shipping
  • Capacity when you need it
  • Competitive pricing on every time critical shipment

* Not all drivers use scanners.


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